Terms of Use

Service Provider Information:
Service provider name: AURA Traditional Thai Massage Ltd.
Registered office: 7636 Pécs, Visnya Ernő Street 14, 3rd floor, door 12
Email address for contact with clients: aurathaimasszazs@gmail.com
Company registration number: 02 09 088552
Tax number: 32634954-1-02
Registering authority (Court of Registration): Pécs Tribunal Court of Registration
Phone number: +36 30 750 3980

General Provisions:

1. General Provisions
Guests (hereinafter referred to as "Guest") using the services of the AURA Traditional Thai Massage Salon (hereinafter referred to as "Salon") accept the following terms and conditions.

2. Use of Services
The Salon only accommodates healthy guests. Massage does not replace medical treatment, and the Salon does not assume responsibility for any discomfort following the massage. Guests are obliged to inform the masseuse in advance of any health issues, allergies, or pregnancy. Children under 12 years of age may only wait in the salon under parental or guardian supervision. If receiving a treatment, they may do so only accompanied by a guardian inside the massage room.

3. Booking and Cancellation
Appointments can be made in person at 7621 Pécs, Felsőmalom Street 25, any day during opening hours (10:00–22:00), by phone at +36 30 750 3980, or online at aurathai.salonic.hu. Booking is available until one hour before closing for the same-day appointments. Please arrive at least 5 minutes prior to your scheduled appointment. In case of delay, the massage duration may be shortened; if delayed by more than 15 minutes, the Salon reserves the right to cancel the booking (excluding prepaid services) and accommodate another guest. For cancellations due to illness or other reasons, please notify the Salon at least 2 hours before the scheduled appointment. Prepaid online services are refundable only if the cancellation occurs at least 2 hours before the booked time.

4. Payment Terms
Service fees can be paid online in advance by bank card or in person before the massage at the salon using cash, bank card, or OTP, MBH, and K&H SZÉP cards. Prices are gross, in Hungarian forints, and charged according to the current price list. Our masseuses gratefully accept tips, but the amount is entirely at your discretion. Tips can be handed directly to the masseuse performing the massage.

5. Conduct Rules
The Salon provides a respectful and calm environment. Out of consideration for other guests, please refrain from loud behavior. All massage services offered at our Salon are strictly non-erotic and intended solely for health preservation and relaxation purposes. Guests are required to behave accordingly. Disrespectful, indecent, or aggressive behavior is prohibited, and guests may not solicit any erotic services from the masseuses. The Salon does not accept intoxicated or unkempt guests. Mobile phones should be silenced during your visit. The Salon reserves the right to refuse services or terminate the massage immediately and exclude the guest from further services in such cases.

6. Liability
The Salon is not responsible for unattended valuables. Any discomfort experienced during the massage should be reported immediately to the masseuse. If the Guest fails to provide the health information required under Section 2, the Salon is not liable for any complications arising during the service.

7. Data Protection
The Salon treats Guests' personal data confidentially, does not disclose it to third parties, and uses it solely for the fulfillment of services.

8. Gift Cards and Passes
Gift cards and passes can be purchased at the Salon or online. Gift cards are valid for a specific type and duration of massage and expire 6 months from the date of issue. Passes are also valid for specific types and durations of massages. Paying for 5 sessions provides 2 additional bonus sessions; paying for 10 sessions provides 5 additional bonus sessions. The 5+2 session passes are valid for 6 months, and the 10+5 session passes for 1 year. After expiration, gift cards can be used only if a new gift card of equal or higher value is purchased simultaneously. Unused sessions on passes can be used for an additional 6 months if a new pass of equal or higher value is purchased. Lost passes or gift cards cannot be replaced; the Salon reserves the right to refuse acceptance in cases of damage or tampering. Gift cards and passes are non-refundable.

9. Pets
Although we love pets and own a Siamese and a domestic cat ourselves, pets are not allowed in the Salon. Please arrange care for your dog or cat during your visit.

10. Final Provisions
The Salon reserves the right to modify these terms. The current terms are always available at the Salon and on the official website.

Thank you for following these rules and helping maintain a calm and pleasant environment!